SHIPPING

FREE DELIVERY TO MAINLAND SPAIN AND PORTUGAL IN PURCHASES FROM   60€ .

Shipping costs are the following:

SPAIN AND PORTUGAL

Within Galicia: 5,00 €
Within the rest of the mainland Spain inc. Portugal (except Azores and Madeira): 5,50 €
Balearic Islands: 11 €
Melilla, Ceuta and Canary Islands:
(including exporting DUA)
30 €


INTERNATIONAL SHIPPING

Germany 12 €
Zona 1 - Austria, Belgium, Netherlands, Croatia, Slovakia, Slovenia, France, Hungary, Poland, Czech Republic, Romania

15 €
Zona 2 - United Kingdom, Italy

20 €
Zona 3- Bulgaria, Estonia, Ireland, Latvia, Lithuania, Luxembourg

18 €
Zona 4- Denmark, Finland, Sweden

29 €
Zona 5- Canada, USA, Iceland, Liechtenstein, Norway, San Marino and Switzerland

50 €






DELIVERY

Shipping to peninsular Spain and Portugal (excluding Azores and Madeira) will take about 24-48 h working days (orders placed on weekend leave on Monday)

To Melilla, Ceuta, Canary Islands, Azores and Madeira, will take about ten days (may be delayed due to customs retentions)



International shipping:

Shipping - ALWAYS WORKING AND ESTIMATED DAYS

Germany - 4 days.

Zone 1 - 5 days.

Zone 2 - 5 days.

Zone 3,4 y 5 - 6/7 days

ORDER TRACKING

You can check the status of your shipments within your account in "my orders" by clicking on "Nacex".
This option is not available for orders shipped by Correos.



PAYMENT

Payment can be made by bank transfer or by card through the secure paying service of the BBVA bank. We also have the option of payment by card or cash on collection from our stores.



The CASH ON DELIVERY payment option carries no additional charge.

CASH ON DELIVERY not supported in orders to Baleares, Ceuta, Melilla, Canary Islands, Azores, Madeira and international payments



RETURNS

Returns may be made within fifteen days from the day of receipt. Returned products must be in perfect condition and shipped in the original packaging, properly protected and packed, to prevent deterioration during transport.


The amount will be returned by credit to account or directly on the card, depending on the payment method made.

You can make the return through the method you prefer since the return costs are borne by the customer.

If the package is returned to Cortés Zapaterías because the agency has not located the customer or has refused the shipment, it will be the same customer who assumes the return costs.

RIGHT OF WITHDRAWAL

You can withdraw (return) your order, for more information consult our purchase conditions.

TERMS AND CONDITIONS OF RETURNS

- THE SHIPPING COSTS OF RETURNS WILL BE RUN BY THE CUSTOMER.

- If you want to change the item for another model, size or color, you MUST MAKE A NEW PURCHASE and we will send it to you as soon as possible.

- If you have any questions you can contact us at the address customers@corteszapaterias.com or by phone: 982 226 253


For further enquiries please call us on 982226253 or e-mail at clientes@corteszapaterias.com

We work with:


BBVA NACEX DHL CORREOS