⚡ Free shipping from 60 € | Peninsula and Portugal ⚡

⚡ Envío gratis a partir de 60 € | Península y Portugal ⚡

⚡ Get 5€ discount on your first purchase ⚡

Reimbursement policy


The purchases made incorteszapaterias.com are subject to the rules in force and the rest of the legislation in agreement. Purchases made at corteszapaterias.com shall be subject to the payment of the value added tax (VAT) as laid down in the rules in force for natural or legal persons resident in the Member States of the European Union and for those resident in non-Community countries.


The features of the products and their prices will appear on screen. The prices shown on screen are in euros, and include I.V.A.


The customer who wants to make a purchase inwww.corteszapaterias.com you must display the general purchase conditions that are included in that section of the home page. The formalization of an order will be understood to be realized under the total acceptance of the general conditions of sale contained in the page.

The products will be sent to the delivery address that you tell us, within the deadlines stipulated according to the shipping service you have chosen.


You have a period of 15 calendar days from the date of receipt of your order to request the return or change of any item.

In order for the product to be considered liable for return or change it must be in the same state in which it was purchased, with its original packaging and no signs of use. Do not directly seal the packaging, you must wrap it in advance so that it does not deteriorate.

To start the process of change or return you must access through the following link with your order number and your email:


You will be redirected to a page that contains your purchase information, where you will be asked to select compensation and logistics information related to your return. Once finished the process will receive in your email the label for the return.

For any doubt you can write tohelp@itsrever.com

Returns have the following cost:

Order returns from Spain and Portugal (peninsular) 6€

Order returns from Azores, Madeira, Canary Islands and Balearic Islands 10 €

Returns from the rest of the EU 10 €

Returns from the rest of the world 20 €

You will only be responsible for the decrease in value of goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

If you are from Lugo or you are here for some reason you will also be able to make the return or change in our physical stores.


In the case of a defective product, the repair, replacement, price reduction or termination of the contract will be carried out as appropriate, which will be free for the consumer and user.

Cortes Zapateria responds from the faults of conformity that are manifest within two years from the delivery.

The consumer and user must inform Cortes Zapateria of the lack of conformity within two months since he became aware of it.


Cortes Zapateria reserves the right to cancel or reject any request from a customer with whom there is a conflict regarding the payment of an earlier order or that appears to present some kind of risk.


For any possible incident or claim, please contact the Customer Service, telephone:+34 982 226253, or send an email to the address:clientes@corteszapaterias.com

These General Conditions are governed by Spanish law. The parties are subject, to their choice, to the resolution of the conflicts and to renounce any other jurisdiction, to the courts and tribunals of the user's domicile.


Forgot your password?

Don't have an account yet?
Create account