Terms of service



Purchases made in corteszapaterias.com are subject to the regulations in force and other related legislation. Purchases in corteszapaterias.com be subject to payment of the Value Added Tax (I.V.A.) as set out in the regulations in force for individuals or legal resident members of the European Union and for those residing in EU countries.


The characteristics of the products and their prices appear on the screen. Prices shown on screen are in euros and include I.V.A.

3 - Formalizing ORDER

The customer who wants to make a purchase www.corteszapaterias.com You should see the general conditions of purchase are included in that section of the home page. The formalization of an order means under the acceptance of the general conditions of sale contained in the page.

The products will be sent to the delivery address you indicate at the time stipulated by service delivery mode you choose.


You have the right to withdraw from this contract within 14 calendar days without justification.

The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you, other than the carrier has acquired the physical possession of the goods

To exercise the right of withdrawal, you must tell us: CORTÉS ZAPATERIAS S.L. Doutor Castro, 20-22 27001 LUGO his decision to withdraw from the contract by an unequivocal statement (eg a letter sent by mail, fax or email).

You can use the model withdrawal form below, although its use is not mandatory.

To meet the withdrawal period is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Consequences of the withdrawal

In case of withdrawal on its part, we will refund all payments received from you, including delivery charges (with the exception of the additional costs resulting from the choice share of a different mode of delivery to the least expensive mode of delivery ordinary that we offer) without undue delay and in any event no later than 14 calendar days from the date on which we are informed of its decision to withdraw from this contract. We proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any costs as a result of reimbursement.

We may withhold reimbursement until it has received the goods back or you have supplied evidence of repayment thereof, depending on what condition is met first. You must restore or deliver goods directly, without undue delay and in any event not later than within 14 calendar days from the date on which you communicate your withdrawal from the contract. the deadline shall be deemed met if you send back the goods before the period has ended.

You must you bear the direct cost of returning the goods.

You will only be responsible for the diminished value of the goods resulting from a different manipulation necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal will not be applicable to the contracts referred to: the supply of sewn goods that are not suitable to be returned for reasons to protect health or hygiene and that have been despised after delivery.

Model of withdrawal form

(You must only fill out and send this form if you wish to desist from the contract) - to the attention of Cortés Zapaterías S.L. Doutor Castro, 20-22 27001 Lugo
- hereby I communicate / communicate (*) ______________________ that I desist from me / we desist from our (*) contract of sale of the next well
- Order Al / Received the (*) ______________________
- Consumer name and user or consumers and users ______________________
- Domicile of the consumer and user or consumers and users ______________________
- consumer signature and user or consumers and users (only if this form is presented on paper) ______________________
- Date______________________
(*) You must cross out what does not proceed.

(if you prefer, you can download This model document, Complete your data and make us arrive by email or postcard)

The return cost runs per charge of the client.

5 -Garantya.

In case of defective product, it will proceed, as appropriate, repair, replacement, reduction in the price or resolution of the contract, arrangements that will be free for the consumer and user.

Cortés Zapaterías responds to the faults of conformity that manifest themselves within a period of two years since delivery.

The consumer and user must inform Cortez Shoe stores of the lack of conformity within two months since he was aware of her.

6 - Reservation of Rights

Cortés Zapaterías reserves the right to cancel or reject any request from a client with which there is a conflict regarding the payment of a previous order or that seems to present some type of risk.

7 - Customer Service

For any possible incidence or claim, contact the in Customer Service, Telephone:+34 982 226253, or send an email to the address:clientes@corteszapaterias.com

These general conditions are ruled by the Spanish Law. The parties submit, at their election, for the resolution of conflicts and with renunciation of any other jurisdiction, to the courts and courts of the user's domicile.

See also ours Legal note and Privacy Policy.